Client Success Manager
Remote (US)
Full-time
01
What you'll do
Manage portfolio of 8-12 enterprise clients
Track automation performance metrics and ROI
Conduct quarterly business reviews with client stakeholders
Drive user adoption and identify training needs
Identify opportunities for additional automation
Collaborate with engineering on optimization requests
01
What you'll do
Manage portfolio of 8-12 enterprise clients
Track automation performance metrics and ROI
Conduct quarterly business reviews with client stakeholders
Drive user adoption and identify training needs
Identify opportunities for additional automation
Collaborate with engineering on optimization requests
01
What you'll do
Manage portfolio of 8-12 enterprise clients
Track automation performance metrics and ROI
Conduct quarterly business reviews with client stakeholders
Drive user adoption and identify training needs
Identify opportunities for additional automation
Collaborate with engineering on optimization requests
02
What we're looking for
4+ years in client success, account management, or customer experience
Experience managing enterprise B2B relationships
Data-driven approach to measuring success and ROI
Strong communication skills with executive stakeholders
Problem-solving mindset when clients face challenges
Bonus: Technical background or experience with SaaS products
02
What we're looking for
4+ years in client success, account management, or customer experience
Experience managing enterprise B2B relationships
Data-driven approach to measuring success and ROI
Strong communication skills with executive stakeholders
Problem-solving mindset when clients face challenges
Bonus: Technical background or experience with SaaS products
02
What we're looking for
4+ years in client success, account management, or customer experience
Experience managing enterprise B2B relationships
Data-driven approach to measuring success and ROI
Strong communication skills with executive stakeholders
Problem-solving mindset when clients face challenges
Bonus: Technical background or experience with SaaS products
03
What we offer
$120K-150K base + performance incentives
Hybrid schedule (flexibility around client needs)
Health, dental, vision benefits
Unlimited PTO policy
Career growth into leadership roles
Direct impact on client outcomes
03
What we offer
$120K-150K base + performance incentives
Hybrid schedule (flexibility around client needs)
Health, dental, vision benefits
Unlimited PTO policy
Career growth into leadership roles
Direct impact on client outcomes
03
What we offer
$120K-150K base + performance incentives
Hybrid schedule (flexibility around client needs)
Health, dental, vision benefits
Unlimited PTO policy
Career growth into leadership roles
Direct impact on client outcomes
Benefits
Competitive compensation
Equity for everyone. Market-rate salaries plus meaningful ownership in what we're building together.
Health and wellness
Comprehensive medical, dental, vision. Plus wellness stipends for gym memberships, mental health, and ergonomic setups.
Flexible Time Off
Unlimited PTO that people actually use. We encourage disconnection and discourage burnout culture.
Remote-First Culture
Work from anywhere policy. Home office stipends, coworking allowances, and quarterly team retreats.
Learning and Growth
$2,000 annual learning budget. Conferences, courses, books, certifications. Invest in your future with us.
Latest Technology
Top-tier equipment provided. MacBooks, monitors, whatever setup makes you most productive.
Competitive compensation
Equity for everyone. Market-rate salaries plus meaningful ownership in what we're building together.
Health and wellness
Comprehensive medical, dental, vision. Plus wellness stipends for gym memberships, mental health, and ergonomic setups.
Flexible Time Off
Unlimited PTO that people actually use. We encourage disconnection and discourage burnout culture.
Remote-First Culture
Work from anywhere policy. Home office stipends, coworking allowances, and quarterly team retreats.
Learning and Growth
$2,000 annual learning budget. Conferences, courses, books, certifications. Invest in your future with us.
Latest Technology
Top-tier equipment provided. MacBooks, monitors, whatever setup makes you most productive.
Competitive compensation
Equity for everyone. Market-rate salaries plus meaningful ownership in what we're building together.
Health and wellness
Comprehensive medical, dental, vision. Plus wellness stipends for gym memberships, mental health, and ergonomic setups.
Flexible Time Off
Unlimited PTO that people actually use. We encourage disconnection and discourage burnout culture.
Remote-First Culture
Work from anywhere policy. Home office stipends, coworking allowances, and quarterly team retreats.
Learning and Growth
$2,000 annual learning budget. Conferences, courses, books, certifications. Invest in your future with us.
Latest Technology
Top-tier equipment provided. MacBooks, monitors, whatever setup makes you most productive.
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[01]
Apply
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[01]
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Apply for Client Success Manager.
Apply for Client Success Manager.
Apply for Client Success Manager.
We keep applications simple and review every one personally.
our interview process.
We keep interviews focused and respectful of your time. Most processes complete within one week with clear communication at every step.
Step/01
Application Review
2-3 Days
Step/02
Phone/Video Screen
30 Minutes
Step/03
Final Interview
1-2 Hours
Step/04
Offer & References
1-2 Days
Don't see a fit? Send us your resume anyway.
We're always looking for exceptional people who share our mission.
our interview process.
We keep interviews focused and respectful of your time. Most processes complete within one week with clear communication at every step.
Step/01
Application Review
2-3 Days
Step/02
Phone/Video Screen
30 Minutes
Step/03
Final Interview
1-2 Hours
Step/04
Offer & References
1-2 Days
Don't see a fit? Send us your resume anyway.
We're always looking for exceptional people who share our mission.
our interview process.
We keep interviews focused and respectful of your time. Most processes complete within one week with clear communication at every step.
Step/01
Application Review
2-3 Days
Step/02
Phone/Video Screen
30 Minutes
Step/03
Final Interview
1-2 Hours
Step/04
Offer & References
1-2 Days
Don't see a fit? Send us your resume anyway.
We're always looking for exceptional people who share our mission.